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Customer Service

At ePestSolutions.com we GUARANTEE you will receive top notch service and the highest quality professional pest control products.


Shipping
All items are usually shipped with 48 hours of order being processed, sometimes sooner.  We will ship items according to your shipment selection.  If you are requesting a faster shipment method then UPS ground or Unites States Postal Service Priority, please contact us ahead of time to see when shipment is available for that particular item.

  • FREE SHIPPING on orders over $25! Free ground shipping applies to the 48 contiguous United States. Shipments are made by UPS ground packages. Shipments made to Alaska, Hawaii and or Puerto Rico will be charged standard shipping rates.



Returns
We want you to be happy with your purchase and comfortable applying it according to label recommendations.  Because of this we ask that if you are unsure about any product or application technique that you email us or call us at 214-679-0363 during our office hours for further advice.

In the event that you are unsatisfied with your product we ask that you contact us within 7 days of  receiving your order so that we can process your return.  Also, we cannot accept opened containers or packages for return  

Please note we do not refund shipping cost, and it will be the buyers responsibility to pay the return shipping cost, so please let us help you make the right decision from the start.


Credit Cards
When you purchase an item through the Site, you are required to select a method of payment.  For credit cards, we reveal only the last four digits of your credit card numbers when confirming an order.  We transmit your entire credit card number to the appropriate credit card company in an encrypted format during order processing.  We keep your credit card information on file in an encrypted format, taking precaution to maintain physical, electronic and procedural safeguards over your credit card information.


Privacy Policy
ePest Solutions is firmly committed to the privacy of our clients. We have developed the following policy on information gathering and dissemination practices for this site.

ePest Solutions collects certain information from clients for billing and administrative functions only. None of the information collected for these functions is provided to any outside party for any reason!!

Your information is completely safe with us and we will never sell your information to any third party firm.


Low Price Guarantee”
“We guarantee that we have the lowest price on the web. But if you do find our products at a lower price anywhere on the internet will match it!”


Why you will want to shop from us?
Unsurpassed customer service, live chat, email and toll free number.  Secure credit card system, your information is safe with ePestSolutions.  Low price guarantees.  Professionally staffed with Master Level Entomologists for free advice before and after the sale.


Questions?
Ask as many questions as necessary.  We are here to help!

Ways to contact us!

  1. Please use our contact form
  2. Call us at 1-888-52E-PEST
  3. Email us info@epestsolutions.com







Call toll free and speak to one of our experienced on-staff entomologists.

1 (888) 52E-PEST



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